Terms of service

MakeYourNeon Terms & Conditions

Effective Date: [Add Date]

Welcome to MakeYourNeon. These Terms & Conditions outline the rules and guidelines for using our website, purchasing our products, and interacting with our services.

By accessing our website, requesting a quote, placing an order, or using any of our services, you agree to these Terms & Conditions.

Please read these terms carefully before using our website or placing an order.

1. Overview & Agreement

These Terms & Conditions apply to all visitors, customers, buyers, and users of the MakeYourNeon website.

By using our website or purchasing from us, you confirm that you:

  • Have read and accepted these Terms & Conditions.

  • Have the legal capacity to enter into an agreement.

  • Agree to our Privacy Policy regarding the collection and use of your information.

MakeYourNeon reserves the right to refuse service to anyone for reasons including, but not limited to, fraudulent activity, misuse of services, or violation of these terms.

2. Definitions

Throughout these Terms:

"We", "Us", "Our", "MakeYourNeon" refers to MakeYourNeon, its owners, team members, partners, and affiliates.

"You", "Customer", "User" refers to any person accessing our website, requesting services, or placing an order.

3. Custom Products & Orders

MakeYourNeon specializes in custom-made signage, including:

  • LED Neon Signs

  • Channel Letters

  • Lightbox Signs

  • Acrylic Backlit Signs

  • Custom business and decorative signage

Because every sign is created specifically for each customer, all orders are considered custom projects.

Customers are responsible for providing accurate information including:

  • Design requirements

  • Text/spelling

  • Logo files

  • Dimensions

  • Colours

  • Installation requirements

  • Shipping information

MakeYourNeon is not responsible for errors caused by incorrect information provided by the customer.

4. Design Approval & Production

Before production begins, customers may receive a digital design preview/mockup.

Customers are responsible for reviewing and approving:

  • Final design

  • Text and spelling

  • Colours

  • Size

  • Layout

  • Product specifications

Once approval is provided and production begins:

  • Changes may not be possible.

  • Additional charges may apply for modifications.

  • Orders cannot be cancelled due to customer-requested changes.

Production begins only after required approvals and payments are confirmed.

5. Pricing & Payments

All prices provided by MakeYourNeon are based on the project details available at the time of quotation.

Pricing may vary depending on:

  • Sign type

  • Size

  • Materials

  • Design complexity

  • Quantity

  • Installation requirements

Customers agree to provide accurate payment information and complete payment according to the agreed terms before production begins.

MakeYourNeon reserves the right to cancel orders if payment information is inaccurate, fraudulent, or incomplete.

6. Website Information Accuracy

We aim to provide accurate information regarding:

  • Products

  • Pricing

  • Services

  • Images

  • Specifications

However, there may occasionally be errors, inaccuracies, or updates required.

MakeYourNeon reserves the right to:

  • Correct website information

  • Update product details

  • Modify pricing

  • Cancel orders affected by incorrect information

7. Customer Submissions & Uploaded Content

If you submit content to MakeYourNeon, including:

  • Logos

  • Artwork

  • Images

  • Designs

  • Suggestions

  • Project details

You confirm that:

  • You own the rights to the submitted materials, or

  • You have permission to use them.

You are responsible for ensuring your submitted content does not violate any third-party rights.

MakeYourNeon may use submitted information only for the purpose of creating and completing your requested project.

8. Intellectual Property

All content on the MakeYourNeon website, including:

  • Text

  • Images

  • Graphics

  • Logos

  • Website designs

  • Branding materials

belongs to MakeYourNeon or its respective owners.

Unauthorized copying, reproduction, modification, or distribution of website content is prohibited.

Customers retain ownership of their submitted logos and brand materials.

9. Product Appearance & Variations

Because custom signs are handcrafted:

  • Minor differences between digital previews and final products may occur.

  • Colours may vary due to screen settings and device displays.

  • Small variations in materials, lighting, or finishes may occur.

These differences are considered normal and do not qualify as defects.

10. Installation Responsibility

Installation requirements vary depending on:

  • Sign type

  • Location

  • Indoor/outdoor placement

  • Electrical setup

Customers are responsible for arranging proper installation unless installation services are specifically included.

MakeYourNeon recommends using qualified professionals for:

  • Electrical connections

  • Commercial installations

  • Permanent mounting

MakeYourNeon is not responsible for damage caused by improper installation.

11. Third-Party Services

Our website may use third-party services, including:

  • Payment processors

  • Shipping providers

  • Analytics tools

  • Marketing platforms

These services operate under their own terms and privacy policies.

MakeYourNeon does not control or guarantee the availability, accuracy, or security of third-party services.

12. Prohibited Website Usage

You agree not to use our website for:

  • Illegal activities

  • Fraudulent purposes

  • Uploading harmful files or malicious code

  • Attempting to access restricted areas

  • Violating intellectual property rights

  • Providing false information

  • Harassing or abusing others

MakeYourNeon reserves the right to restrict access for users who violate these terms.

13. Disclaimer & Limitation of Liability

MakeYourNeon provides products and services based on the information available and approved by customers.

To the maximum extent permitted by law, MakeYourNeon is not responsible for:

  • Indirect losses

  • Delays caused by third parties

  • Incorrect installation

  • Customer-provided errors

  • Misuse of products

  • Circumstances outside our control

Our responsibility is limited to the value of the original purchase where applicable.

14. Indemnification

You agree to protect and hold harmless MakeYourNeon, its owners, employees, partners, and affiliates from claims, damages, or expenses resulting from:

  • Violation of these Terms

  • Misuse of our services

  • Violation of third-party rights

  • Incorrect information provided by you

15. Termination

MakeYourNeon reserves the right to suspend or terminate access to our website or services if users:

  • Violate these Terms

  • Engage in fraudulent activity

  • Misuse our website

  • Harm our business operations

16. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections will continue to remain effective.

17. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the jurisdiction where MakeYourNeon operates.

Any disputes will be handled according to applicable legal procedures.

18. Changes to These Terms

MakeYourNeon reserves the right to update or modify these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

19. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Email: [your email]

Company: MakeYourNeon

We are always happy to assist with any questions regarding your orders, products, or services.